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Frequently Asked Questions (FAQ`s)
Are your dumplings handmade?
Yes! All of our dumplings are handmade using high-quality ingredients, with no added preservatives.
Do I need to defrost the dumplings before cooking?
No, our frozen dumplings can be cooked directly without defrosting — simply boil or pan-fry them straight from the freezer.
How should I store the dumplings?
Please keep them frozen at -18°C or below, and consume them before the expiry date indicated on the packaging.
What is the recommended cooking method?
We recommend boiling as the best option, but steaming and pan-frying are also great choices. Detailed instructions are provided on the packaging and on our website.
Do you offer delivery services?
Yes, we deliver to selected areas in Malaysia. Delivery fees and times vary depending on your location and order amount.
What if I’m not satisfied with my order?
If your order arrives damaged or incorrect, please contact us within 24 hours and include clear photos. We’ll be happy to assist you.
Do you offer vegetarian options?
Yes, we offer fully vegan dumplings. Please check the ingredients listed on each product page.
Where are your products made?
All of our products are made in our central kitchen in Penang, Malaysia, under strict quality control.
Can I buy your products in a physical store?
Absolutely! Visit our flagship store to enjoy our dishes fresh and purchase frozen packs to take home.
Will there be more products in the future?
Definitely! We’re constantly developing new flavors, signature sauces, and lifestyle products. Stay tuned!