Terms & Conditions

Welcome to our website. By accessing or using this site, you agree to comply with and be bound by the following terms and conditions:

  1. General Information:
    This website is owned and operated by ZZUP . All content provided is for informational and product purchasing purposes only.
  2. Product Information:
    We strive to ensure all product descriptions and images are accurate. However, minor variations may occur. Frozen products should be handled and stored according to provided instructions.
  3. Ordering & Payment:
    Orders are confirmed only upon successful payment. We reserve the right to cancel or reject any order due to pricing errors, stock issues, or other unforeseen circumstances.
  4. Shipping & Delivery:
    Delivery timelines may vary based on your location. We are not responsible for delays caused by third-party logistics providers.
  5. Returns & Refunds:
    Due to the nature of frozen food, returns are generally not accepted unless the item is defective or incorrect. Please contact us within 24 hours upon receiving your order.
  6. Intellectual Property:
    All branding, logos, images, and text are the intellectual property of ZZUP and may not be used without permission.
  7. User Conduct:
    You agree not to misuse the website or its contents, including but not limited to hacking, spamming, or uploading harmful content.
  8. Governing Law:
    These terms are governed by the laws of Malaysia. Any disputes will be resolved in accordance with local legal procedures.
  9. Changes to Terms:
    We reserve the right to update or change these terms at any time. Continued use of the site implies acceptance of any modifications.
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